PRIVACY POLICY
The use of the website is governed by French law.
The website www.albertclock.com and all of its components are the exclusive property of MNTNT.
1 / LEGAL INFORMATION *
Site Owner and Publisher:
MNTNT
Registered with the RCS of PARIS under the number 814 322 285
Headquarters: 12 rue Santerre F-75012 Paris
Phone. +33 (0) 7 69 19 62 93
Email: contact [at] mntnt.fr
Publication Director :
Mr Axel SCHINDLBECK
Address: 12 rue Santerre F-75012 Paris
Phone. +33 (0) 7 69 19 62 93
E-mail: contact [at] mntnt.fr
Host and creator of the site:
Wix
Wix.com Inc.
Address: 500 Terry A François Blvd San Francisco, CA 94158
Telephone: +1 415-639-9034.
* Law n ° 2004-575 of June 21, 2004
2 / GENERAL CONDITIONS OF USE OF THE SITE
2.1. Intellectual property
In accordance with the provisions in force of French law, the entire structure and content of the site (logos, images, texts, articles, documents, videos, services, etc.) are the exclusive property of the Publisher or its partners.
Consequently, any reproduction, representation, modification, reference to another site and / or exploitation, total or partial and for any reason whatsoever, without the prior written consent of the Director of publication, is strictly prohibited.
The Publisher reserves the right to initiate any necessary procedures, including legal proceedings, to put an end to any infringement of its intellectual property rights and to obtain compensation for the damage caused to it.
2.2. Limitation of Liability
The site may contain hypertext links to other websites. The use of these links leads to external navigation to the site www.albertclock.com, under the sole responsibility of the user. The Publisher cannot be held liable in any way whatsoever for this use and the content of its external sites.
The Publisher reserves the right to modify the presentation, the content as well as the services and tools of the site at any time and without prior notice, in particular to update the information it contains.
The user is also solely responsible for the use of the data and information available on the site.
Despite the attention paid to the maintenance and updating of the site, the Publisher does not guarantee the User permanent accessibility to the site, or the absence of malfunctions of any kind, and cannot even liability incurred due in particular to errors, inaccuracies, bugs, viruses, etc.
3 / Personal data protection policy (GDPR)
The purpose of this confidentiality policy is to inform the user about the methods of processing their data in compliance with article 13 of the European General Regulation on the Protection of Personal Data n ° 2016/679 of April 27 2016 (the “GDPR”).
3.1. The control of data
Responsible for this website and the collection of data communicated to it via the website, MNTNT has appointed since April 01, 2017.
Cookies: The user is informed that during his visits to the site, a cookie can be automatically installed on his browser software. A cookie is an element that does not identify the user but is used to record information relating to the navigation of the latter on the website. The user can deactivate this cookie through the parameters appearing in their browser software.
3.2. Purpose of collecting personal data
MNTNT may be required to collect the personal data communicated by the users on the contact forms, requests, or when you browse the site. These data are processed in order to respond to user requests or improve their experience on the site.
MNTNT is also likely to use the personal data of its users for administrative purposes or for any other objective imposed by current legislation.
3.3. Data sharing and disclosure
MNTNT is the sole recipient of the data.
MNTNT does not transmit its users' data to a third party, unless he/she has given his/her prior consent for the sharing of this information (for example for the use of a newsletter mailing list service);
MNTNT makes its best efforts to ensure the confidentiality and the security of the personal data collected during their transmission to the requested persons.
3.4. Security measures
MNTNT uses its best efforts to protect users' personal data against damage, loss, misappropriation, intrusion, disclosure, alteration or destruction.
MNTNT personnel who, by virtue of their position, would have access to user data are bound by the utmost confidentiality in this regard.
However, MNTNT does not control the risks related to the operation of the Internet and draws the users' attention to the existence of possible risks in terms of punctual loss of data or breach of confidentiality of data transiting through this network. The information offered on the site may be interrupted in cases of force majeure or beyond the control of MNTNT or due to events beyond its control.
3.5 Data Retention Periods
In accordance with the Data Protection Act and the RGPD, MNTNT limits the storage of your data for a period not exceeding that necessary for the purposes for which they are processed. This period may be extended for as long as necessary to meet its legal, ethical and contractual obligations and to defend our rights.
3.6. Users' rights over the data collected.
Within the limits and reservations provided for by law, users have rights over the data concerning them (articles 15 to 20 of the RGPD). These rights are, within the limits of their application on the site:
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the right to obtain confirmation that their data are indeed processed by MNTNT and the modalities of processing of such data,
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the right to access their data,
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the right to rectify data that are inaccurate or incomplete,
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the right to request the deletion of data that no longer need to be kept,
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the right to limit the processing of their data if such data is used,
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the right to be notified of updates to their data,
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the right to portability of data supplied to them by automated processes,
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the right to object on legitimate grounds to the processing of their data, or simply to commercial prospecting.
In accordance with Law n°78-17 of 6 January 1978, you have the right to access, rectify, modify and delete data concerning you. To exercise these rights, users must prove their identity and make a request by contacting us at "contact[at]mnt.fr" by email or at "MNTNT, 86 rue Belle de Mai, 13003 Marseille (France)" by post. beyond the control of MNTNT or facts not under its responsibility.
3.7. The National Commission for Information Technology and Civil Liberties / Commission Nationale de l'Informatique et des Libertés ("CNIL")
Users are reminded that they can contact the CNIL directly on the website https://www.cnil.fr/fr/agir or by mail at the following address: Commission Nationale de l'Informatique et des Libertés, 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.
3.8. Updating of the personal data policy
MNTNT may change the Personal Data Policy. If MNTNT wishes to use your personal data in a manner different from that stipulated in the Personal Data Policy in effect at the time of collection, such changes shall be visibly notified on the site and users registered for the Newsletter shall also be notified by e-mail.
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These general terms and conditions of sale (hereinafter the "General Terms and Conditions") apply to any purchase that you make as an individual (hereinafter the "CUSTOMER") on the website www.albertclock.com (hereinafter the "Site") from MNTNT - registered with the Paris RCS, whose SIRET number is 814 322 285 000 10, with a capital of 5,000 euros and having its registered office at 12 RUE SANTERRE 75012 Paris, France. E-mail: contact[at]mntnt.fr (hereinafter the "SELLER").
MNTNT uses the main Internet portal www.albertclock.com
IMPORTANT
Any order placed on the Site necessarily implies the CUSTOMER's unreserved acceptance of these general terms and conditions of sale.
The CUSTOMER must read these terms and conditions carefully and accept them before proceeding with the payment of an order for PRODUCTS placed on the Site.
The General Terms and Conditions are referenced at the bottom of each page of the Site by means of a link and must be consulted before placing the order. The CUSTOMER is invited to read carefully, download and print the General Terms and Conditions and to keep a copy.
The SELLER advises the CUSTOMER to read the General Conditions for each new order, the latest version of the said Conditions applying to any new order for PRODUCTS.
By clicking on the first "checkout" button to place the order and then on the "Place order" button to confirm said order, the CUSTOMER acknowledges having read, understood and accepted the General Terms and Conditions without limitation or condition.
To be able to purchase a PRODUCT, the CUSTOMER must be of legal age and have legal capacity.
1 / THE PRODUCTS
MNTNT designs, manufactures and sells the digital clock “Albert Clock”. The specificities of each version are highlighted in each product sheet. All online products are available for sale and in stock, unless a stock shortage is indicated in the online shop in the form of a banner on the product photo. Furthermore, MNTNT sells original accessories for the Albert clocks: including adapters, cables and wall mounting systems.
2 / PURCHASE OF PRODUCTS ON THE SITE
2.1. The CUSTOMER will be invited to indicate its data by completing the form available on the Site. The sign (*) indicates the mandatory fields that must be completed for the CUSTOMER's order to be processed by the SELLER. The information that the CUSTOMER provides to the SELLER when placing an order must be complete, accurate and up-to-date. The SELLER reserves the right to ask the CUSTOMER to confirm, by any appropriate means, his/her identity, eligibility and/or the information provided.
2.2. The CUSTOMER can check the status of his order and see whether his order has been shipped and delivered. The tracking of DELIVERIES is carried out using the carrier's online tracking tool. The tracking number will be provided by the SELLER by e-mail. The CUSTOMER may also contact the SELLER's sales department at any time by e-mail at contact[at]mntnt.fr in order to obtain information on the status of his order.
2.3. An email confirming payment and/or order will be sent to the CUSTOMER by MNTNT via the address no-reply[at]my.store-emails.com or contact[at]mntnt.fr. It is at this time that the contract between the CUSTOMER and the SELLER shall be concluded.
2.4. In the event of an unexpected large number of visitors to a proposed offer (sales, promotions, flash sales, etc.), MNTNT reserves the right to cancel the offer before its announced end, if the stock of the merchandise is exhausted or severely limited. This does not affect the validity of orders placed while the offer has been available and the payment function has been activated.
3 / PRICE
3.1 All prices are in Euros and are subject to change without notice.
3.2. The prices of the products are inclusive of all taxes.
3.3. Delivery, packaging and handling costs are added to the purchase price of the products as described in the delivery conditions.
3.4. In addition, for deliveries outside metropolitan France The CUSTOMER undertakes to pay all taxes due on the import of products, customs duty, value added tax, and any other taxes due under the laws of the country where the order is received. This price includes the price of the products, handling and packaging costs.
3.5. Flash promotions are subject to special sales conditions: the prices announced can vary from one day to the next and a flash sale can be cancelled from one day to the next, without warning. Under no circumstances can the CUSTOMER ask for the previous day’s prices.
4 / PAYMENT
The price invoiced to the customer is the price indicated on the order confirmation sent by MNTNT.
4.1. Method of payment: PayPal
With or without a PayPal account, the CUSTOMER can pay for his/her purchases on our website https://www.albertclock.com/shop. PayPal never reveals banking information to merchants for greater security. By choosing to pay via PayPal, the CUSTOMER will be automatically directed to the PayPal site. Once the PayPal payment has been validated, the CUSTOMER can complete his order on the https://www.albertclock.com/shop website.
4.2 Credit card - Mastercard/ Visa
Payment is due immediately upon ordering. The CUSTOMER may pay by credit card. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). The secure online payment by credit card is carried out by our payment provider Stripe. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the Stripe network hosted in the United States, whose general terms and conditions of sale can be read here: https://stripe.com/fr/terms.
Once the payment is initiated by the CUSTOMER, the transaction is immediately debited after verification of the information. In accordance with Article L. 132-2 of the French Monetary and Financial Code, the commitment to pay given by card is irrevocable. By communicating his banking information at the time of the sale, the CUSTOMER authorizes the Seller to debit his card for the amount relative to the price indicated. The CUSTOMER confirms that he is indeed the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or if it is impossible to debit the card, the Sale is immediately cancelled by operation of law and the order is cancelled.
4.3 In the event of problems encountered, please contact us via our contact form.
5 / DELIVERY
5.1. After the order confirmation, MNTNT has to deliver all references ordered by the CUSTOMER within 14 working days (in Europe: 5 working days), subject to availability. In the event that the references are not in stock, MNTNT may have longer lead times to replenish their supplies. MNTNT shall notify the CUSTOMER by e-mail of the delivery time on the CUSTOMERS request.
5.2. The carrier undertakes to deliver the order to the CUSTOMER's address provided by MNTNT. Delivery shall be made by direct delivery of the product to the announced addressee, or in the event of absence, to another person authorized by the CUSTOMER. If the CUSTOMER wishes to have two distinct delivery locations, the CUSTOMER must place two orders, with the related delivery charges.
5.3. If the package is returned to MNTNT, a second delivery shall be made at the CUSTOMER's expense, if the CUSTOMER expresses this wish. If the package is returned to MNTNT again, it shall not be reshipped to the CUSTOMER and the amount corresponding to this order, including delivery costs, shall be retained by MNTNT.
5.4. Likewise, if the shipping service indicates that the package has been delivered to the CUSTOMER and the delivery address corresponds to the address provided by the CUSTOMER, the order shall be deemed to have been delivered to the CUSTOMER.
5.5. In addition, for deliveries outside metropolitan France The CUSTOMER undertakes to pay all taxes due on the import of the products, customs duties, value added tax, and any other taxes due under the laws of the country where the order is received. All orders placed with MNTNT are intended for CUSTOMERS' personal use, and CUSTOMERS or recipients of the products shall refrain from any partial or total resale of the products. MNTNT shall not be held legally liable if the CUSTOMER fails to pay taxes.
5.6. The CUSTOMER shall take particular care to check the correct operation of the delivered device and to read the instructions for use provided to him. In the event of apparent defects, the CUSTOMER has the right to return the product under the conditions provided for in this document.
5.7. MNTNT shall not be held responsible for the consequences due to a delay in delivery. The following cases are considered as "cases of force majeure", relieving the vendor of its obligation to deliver: war, riot, fire, strikes, accidents and the impossibility of being supplied.
5.8. According to Article 105 of the French Commercial Code, goods shipped travel at the risk and peril of the recipient. We are not obliged to reimburse items that have been damaged during transport. The purchaser must check the condition of the goods on arrival and make precise reservations, if necessary, on the carrier's document. In this case, have the damage noted by the driver, and send a registered letter to the carrier within 48 hours. In case of damaged parts, if the person receiving the package does not write the necessary reserves on the transport voucher, in front of the driver, no recourse or reimbursement, nor any replacement of the parts is possible.
6 / EXCHANGE OR PRODUCT RETURN: RIGHTS AND WITHDRAWAL PERIODS
The CUSTOMER has a right of withdrawal for the following reasons:
- Non-satisfaction of the Product for any reason whatsoever;
- Non-conformity of the Product.
6.1. In accordance with Article L.121-20 of the French Consumer Code, the CUSTOMER has a period of 14 (fourteen) days from the date of receipt of his order. In the event of exchange or refund, the CUSTOMER shall return the new item in its original packaging, intact and accompanied by all accessories, notices and documentation.
Returns are the responsibility of the CUSTOMER. The item must be returned to the following address:
MNTNT
86 rue Belle de Mai
13003 Marseille
(France)
6.2. In the event of exercising the right of withdrawal, and if all the conditions mentioned in the return procedure are met, MNTNT shall refund the Customer the corresponding amount within a maximum period of 14 working days from receipt of the return. Reimbursement of the purchase price, with the exception of return transport and warehousing costs, shall be made by crediting the amount debited to the Customer's credit card account or via PayPal.
6.3. In the event of a delivery error and/or non-conformity, any product to be refunded shall be returned to MNTNT in its entirety and in its original packaging.
6.4. MNTNT does not accept collect shipments. In accordance with Article L 216-4 of the French Consumer Code, as the return form does not designate any carrier, any risk related to the return of the Product shall be borne by the CUSTOMER. The Seller is not responsible for the loss of the package by the postal services.
7 / LEGAL WARRANTIES/ RETURN OF DEFECTIVE PRODUCT
In accordance with our legal obligations under French law, MNTNT is liable for defects in conformity appearing on your product for 2 years from the date of purchase.
7.1 It is reminded that within the framework of the legal guarantee of conformity, the consumer:
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benefits from a period of two years as from the delivery of the good to act towards the seller;
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may choose between repair or replacement of the good, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code;
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is exempt from having to provide proof of the existence of the lack of conformity of the goods during this period.
7.2 The CUSTOMER is reminded that the CUSTOMER may decide to implement the guarantee against hidden defects of the goods sold within the meaning of Article 1641 of the Civil Code and that in this case, it may choose between cancellation of the sale or a reduction of the sale price in accordance with Article 1644 of the Civil Code.
7.3. This guarantee thus allows you to obtain free repair of your product or its exchange, subject to the cost conditions provided for by law. Failing this, if the repair or exchange is impossible or could not be implemented within one month of taking charge of it, MNTNT shall refund the price of your product.
7.4. If the product is found to be defective, the CUSTOMER shall demonstrate the defective nature of the product by displaying the carrier's label and a product photo on the same photograph. The CUSTOMER will thus make a request to the customer service department accompanied by this photograph.
7.5. In order for this guarantee to apply, the products must be in the state in which you received them with all the elements (accessories, instructions, etc.), as well as a copy of the purchase invoice. Products returned by post must be returned in packaging that allows transport in good conditions. In this case, the cost of returning the product will be reimbursed on the basis of the invoiced price and on presentation of the supporting documents.
7.6. You can also exercise the warranty against hidden defects within two years of the discovery of the defect. In this case, you will have to prove that the defect existed at the time of purchase, that it was hidden and that it renders the product unusable. The provisions of this article do not prevent you from benefiting from the right of withdrawal provided for in article 6.
8 / DISPUTES
8.1. The present contract is subject to French law. MNTNT shall not be held liable for damages of any kind, whether material, immaterial or corporal, which may result from the malfunctioning or misuse of the products marketed. The same shall apply to any product modifications resulting from manufacturers. MNTNT's liability shall, in any event, be limited to the amount of the order and shall not be held liable for simple errors or omissions that may have remained despite all precautions taken in the presentation of the products.
8.2. In the event of difficulties in the application of this contract, the CUSTOMER has the possibility, before any legal action, to seek an amicable solution, notably with the help of: a professional association in the sector, a consumer association or any other counsel of its choice. It is recalled that the search for an amicable solution does not interrupt the legal warranty period, nor the duration of the contractual warranty. It is recalled that as a general rule and subject to the discretion of the Courts, compliance with the provisions of this contract relating to the contractual guarantee presupposes that the CUSTOMER honors its financial commitments to the SELLER.
8.3. Claims or disputes will always be received with attentive benevolence, good faith being always presumed in the person who takes the trouble to explain his situation. In the event of a dispute, The CUSTOMER will first contact the company to obtain an amicable solution.
9 / RESERVATION OF OWNERSHIP
According to the law of 13/07/67 (amended by law number 80.335 of 12/05/80), MNTNT retains full ownership of the products sold until the full price, including all costs, taxes and compulsory contributions, has been received.
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10 / INTELLECTUAL PROPERTY
The Seller remains the sole owner of the names, trademarks, logos, drawings and abbreviations that it has registered, and more generally of all the intellectual property rights that it owns as well as all the products and services that it has developed.
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